Stolen Phone? Cracked Screen? Water Damage? Tracfone Has You Covered

Enroll in one of Tracfone’s handset protection programs to keep your new phone safe.

When you get a new phone, the manufacturer’s warranty protects against electrical and mechanical malfunctions. But what if something goes wrong after the coverage period is over? That’s where Tracfone comes in. Our Mobile Protect and Mobile Protect Plus programs extend the warranty and insure against other types of accidents and damage, too, like drops and spills. If you got a new phone recently and want to keep it safe, check out our two handset protection programs below.

Two plans to choose from

For a one-time payment, Tracfone customers can sign up for the Mobile Protect plan. It offers 12- or 24-month coverage for the following:

  • Mechanical and electrical malfunction
  • Accidental damage from handling such as cracked screens, water damage, drops, and spills

We also offer a more comprehensive option to bring you ultimate peace of mind. Mobile Protect Plus has you covered in case your phone gets lost or stolen. It also covers normal wear and tear. Instead of a one-time payment, you can pay it off in a few monthly installments.

Both options include mobile app support, too, so you can easily manage your enrollment.

How the programs work

We hope everything is smooth sailing with your new phone, but in case it’s not, Mobile Protect is there for you to fall back on. If your handset does get lost or stolen, just let us know. We’ll help you file a claim. And if your device gets damaged or has a malfunction, send it to us and we’ll send back a replacement. It’s as easy as that.

For all the moments that matter

Coverage is available to all subscribers in the United States, except Puerto Rico.

You can learn more and enroll in Mobile Protect and Mobile Protect Plus online today. Coverage is available to all subscribers in the United States, except Puerto Rico. If you have any questions, check our FAQs and don’t hesitate to contact customer support by calling 1-800-867-7183.