How To Set Up Voicemail On Your Tracfone Device In 4 Easy Steps

Voicemail setup is a quick and easy process.

From work to family and everything in between, each call matters. But you can’t always be there to answer them – that’s why you need to get your voicemail set up as soon as possible after purchasing a Tracfone device or bringing your phone when you switch carriers. If you’re wondering, “How do I get my voicemail?” we’ll walk you through the process in a few easy steps.

1. Activate your phone.

First things first – before you can set up your voicemail, you’ll need to activate your device. If you haven’t done so already, our activation page will walk you through those steps. Phone activated and ready to go? Continue to step two.

2. Make a call.

Now that your phone has been activated, you’ll need to make at least one call before using your voicemail. That call can be to anyone, whether you catch up with an old friend, make your mom’s day with a chat, or just call your home’s landline.

3. Connect to voicemail.

This next step may be dependent on your specific phone. Some users with basic phones can start by finding the Phone icon on the main screen of their device. Tap it, and if necessary, open up the dial pad by tapping its icon. Once you do, press and hold the 1 key until you’re connected.

However, your best bet is to get specific instructions for your device. It’s easy – just navigate to voicemail setup on the Tracfone website. There, you can enter your device’s serial number. Not sure how to find it? One of these three easy ways should do the trick.

  • iPhone users can go to the Settings app, then scroll down to General. Tap on General, then About. Here, you can scroll down until you find your serial number.
  • For Android users, start by opening Settings. Scroll down to locate About Phone and tap it. Scroll again, and you should see your serial number. Please note that some Android phones display the serial number in another menu. Check out your user manual for phone-specific instructions if you don’t see it under the About Phone menu.
  • For non-smartphone users, the serial number may be found on the outside of the device. It’s even more likely you’ll find it by checking inside the battery cover. Oftentimes, the serial number is printed on the inside cover or behind the battery. However, if it’s not there, you can check your phone’s Settings menu, too.

After entering your serial number, type in your phone number and hit Continue to receive instructions on how to set up your voicemail service.

4. Follow the prompts.

Once your phone connects, simply follow the prompts to set up your voicemail. If for any reason you need to reset your password, just text PASSWORD to 611611∆. Should you need further help or instructions, call our Customer Care Center at 1-800-867-7183 to speak with one of our helpful representatives.

Get more with Tracfone

Once your voicemail is set up, you’ll never have to worry about missed calls again. It’s a simple feature, but it gives you the freedom to stay in touch, even when your busy schedule doesn’t let you catch every incoming call. At Tracfone, we’re all about that kind of freedom, including the freedom to choose. That’s why we offer no-contract service plans that make it so you only pay for what you need. Want to learn more? Discover all the reasons why Tracfone is the right choice for you.

∆By texting keywords to 611611 you are consenting to receive response messages. Message and Data rates may apply. Please refer always to Tracfone's Privacy Policy at