How To Activate Your New Tracfone Phone

Get up to speed with your new phone.

Thinking about upgrading to a new Tracfone phone? Phones don’t last forever, and sometimes you outgrow the features and storage space of your existing device. Luckily, switching over to a new phone is a simple process, and Tracfone customer service is available to help if needed. Here’s a refresher on how the activation process works.

Woman using smartphone outdoors

The activation process

Once you’ve chosen a new device from our selection of cell phones, you can use our online activation system. The Customer Care Center is always available for help at 800-867-7183, as is our tech support center, if you have any questions. Here’s how to activate your new phone and get it up and running.

  1. Select “Activate”
  2. Select “I have a Tracfone phone”
  3. Enter the phone’s IMEI/MEID/Serial Number (located on the red activation card that came with the phone)
  4. Review and accept Tracfone’s Terms & Conditions

Continue answering the prompts based on your needs. You can also transfer your phone number and any remaining minutes to your new phone at this time, as well. However, if you are switching from a smartphone to a basic phone, you will not be able to transfer any remaining minutes.

Using your new phone

Depending on which Tracfone service plan you choose, you’ll have minutes, text, and data to browse the web and connect with friends and family from your new device. Don’t forget to explore all the exciting new features that your phone comes with and personalize the settings. If you upgraded to a smartphone, visit the App Store or Google Play to download the apps* you love and even some new ones.

Pay only for what you need

Tracfone keeps up with you.

Ready to get started? Tracfone keeps up with you thanks to Unbeatable Nationwide Coverage™ with no contracts or extra costs – just the phones and service you need to stay connected For the Moments That Matter. Learn more about the advantages of switching to Tracfone today.

*Data rates may apply. Android, Google Play and other marks are trademarks of Google Inc

Quick Answers: Taking a screenshot varies from phone to phone, but in general you’ll press and hold two buttons at the same time until the screen flashes and the image has been captured.